Keyboard shortcuts

Press ← or β†’ to navigate between chapters

Press S or / to search in the book

Press ? to show this help

Press Esc to hide this help

Welcome to Fanza

The intelligent event planning platform that helps promoters make data-driven decisions.

What is Fanza?

Fanza is an event management platform that combines your event data with intelligent deduplication and planning tools. We help you avoid conflicts, track your goals, and make strategic decisions about your events.

Core Capabilities

πŸ“… Smart Event Management
Create events with automatic conflict detection and strategic date recommendations based on your market.

🎯 Goal-Based Planning
Set targets for your event portfolio and track progress with real-time metrics across genres, venues, and time periods.

πŸ” Intelligent Data Processing
Our ETL pipeline automatically imports and deduplicates data from DICE, Resident Advisor, and Songkick, giving you a clean, unified view.

πŸ‘₯ Team Collaboration
Work with your team using role-based permissions and shared planning tools.

How It Works

Your Events           Smart Processing         Strategic Insights
β”œβ”€β”€ Create           β”œβ”€β”€ Deduplicate         β”œβ”€β”€ Conflict Detection
β”œβ”€β”€ Import           β”œβ”€β”€ Normalize           β”œβ”€β”€ Goal Tracking  
β”œβ”€β”€ Manage           β”œβ”€β”€ Enrich              β”œβ”€β”€ Performance Metrics
└── Track            └── Validate            └── Recommendations

Key Features in MVP 1.0

FeatureWhat It Does
Event CreationSimple event setup with venue and artist selection
Conflict DetectionSee competing events in your market on the same dates
Data ImportBulk import events from CSV or sync from ticketing platforms
Planning DashboardTrack your progress against quarterly goals
Team AccessInvite team members with appropriate permissions
Artist & Venue DatabaseAccess deduplicated data from multiple sources

What’s Coming Next

We’re actively working on:

  • Financial tracking and budgets
  • Advanced marketing tools
  • More ticketing platform integrations
  • Fan membership programs
  • Mobile app

Getting Started

First time?
β†’ Follow our Quick Start Guide to set up in 5 minutes

Ready to import?
β†’ See Data Import to bring in your existing events

Planning events?
β†’ Jump to Creating Events

System Requirements

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Stable internet connection
  • CSV files for bulk import (optional)

Questions? Email us at support@fanza.com
Status: Check system status at status.fanza.com

Quick Start Guide

Get started with Fanza in 5 minutes. This guide covers the essentials to begin planning smarter events.

Step 1: Account Setup (1 minute)

After logging in for the first time:

  1. Go to Settings β†’ Organization
  2. Enter your basic information:
    • Organization Name - Your promotion company name
    • Primary Market - Your main city (e.g., β€œSan Francisco”)
    • Time Zone - For accurate scheduling
  3. Click Save

Why this matters: Fanza uses your market to detect event conflicts and suggest optimal dates.

Step 2: Set Your Planning Goals (2 minutes)

Define what success looks like for your upcoming quarter:

  1. Navigate to Planning β†’ Goals
  2. Set simple targets:
    • Total Events - How many events this quarter? (e.g., 12)
    • Genre Mix - What genres do you want to focus on?
    • Venue Diversity - How many different venues to use?
  3. Click Save Goals

These goals will appear on your dashboard to track progress.

Step 3: Import Existing Events (Optional, 2 minutes)

If you have events in other systems:

Option A: Quick CSV Import

  1. Go to Data β†’ Import
  2. Download our simple CSV template
  3. Fill in your events (Event Name, Date, Venue, Artist)
  4. Upload the file
  5. Click Import

Option B: Connect Ticketing Platform

  1. Go to Settings β†’ Integrations
  2. Find your platform (DICE, RA, or Songkick)
  3. Click Connect and authorize
  4. Events will sync automatically

Note: Our system automatically deduplicates venues and artists, so don’t worry about exact naming.

Step 4: Create Your First Event

Let’s create a real event to see the platform in action:

  1. Click + New Event (top right)

  2. Enter the basics:

    • Event Name - Keep it clear and searchable
    • Date - Pick your target date
    • Venue - Start typing to search our database
  3. Click Check Conflicts

    • See what else is happening that day
    • View similar genre events nearby
    • Get alternative date suggestions
  4. Add your lineup:

    • Headliner - Search our artist database
    • Support - Add any supporting acts
  5. Click Create Event

That’s it! Your event is created and tracked against your goals.

Understanding the Dashboard

Your dashboard shows:

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚  Upcoming Events                     β”‚
β”‚  β”œβ”€β”€ Next 7 days: 2 events          β”‚
β”‚  └── Next 30 days: 8 events         β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚  Q1 Goals Progress                   β”‚
β”‚  β”œβ”€β”€ Events: 8/12 (66%)             β”‚
β”‚  β”œβ”€β”€ Techno Events: 3/4 (75%)       β”‚
β”‚  └── Venue Diversity: 5/6 (83%)     β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚  Recent Conflicts Detected           β”‚
β”‚  └── 2 potential conflicts found     β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Key Features to Try

Conflict Detection

When creating events, always check conflicts to see:

  • Other events on the same date
  • Similar genre events that week
  • Historical performance of that date

Bulk Operations

  • Import multiple events at once via CSV
  • Update multiple events simultaneously
  • Export your calendar for reporting

Team Collaboration

  1. Go to Team β†’ Members
  2. Click Invite Member
  3. Set their role (Viewer, Editor, Admin)
  4. They’ll receive an email invitation

Data Quality & Deduplication

Fanza automatically:

  • Merges duplicate venues - Same venue, different spellings
  • Identifies artist aliases - Links artist variations
  • Normalizes event data - Consistent formatting across sources

You might see:

  • β€œGray Area” and β€œGray Area SF” β†’ Merged as one venue
  • β€œDJ Shadow” and β€œJosh Davis” β†’ Linked as same artist

Tips for Success

πŸ’‘ Import First, Clean Later
Don’t worry about perfect data. Import what you have and let our system help deduplicate.

πŸ“Š Check Weekly
Review your planning dashboard weekly to stay on track with goals.

πŸ”„ Sync Regularly
If connected to ticketing platforms, data syncs automatically every hour.

⚠️ Review Conflicts
Check the conflicts tab before confirming any event date.

Common Questions

Q: How does deduplication work?
A: We use conservative matching - only merging when we’re certain. We match venues by name + address, artists by name + genre + identifier.

Q: Can I edit imported events?
A: Yes, all imported events can be edited. Changes sync back on the next update cycle.

Q: What if a venue/artist isn’t found?
A: You can add them manually. They’ll be available for future events.

Q: How often does data sync?
A: Connected platforms sync hourly. Manual imports are instant.

Next Steps

Now that you’re set up:

  1. Create more events - Build out your calendar
  2. Refine your goals - Adjust targets as needed
  3. Invite your team - Get everyone on board
  4. Review metrics - Understand your performance

Need Help?

  • πŸ“§ Email: support@fanza.com
  • πŸ“– Docs: Continue exploring this documentation
  • πŸ’¬ Response Time: We typically respond within 24 hours

Ready to dive deeper? β†’ Creating Events

Your First Event

Events

Creating Events

Managing Events

Event Templates

Planning

Planning Dashboard

Setting Goals

Metrics & Reports

Artists & Venues

Finding Artists

Finding Venues

Crowdsourced Data

Marketing

Email Campaigns

Fan Segments

Team

Team Members

Permissions

Data & Integrations

Import Data

Export Data

Integrations

FAQ

Support