Quick Start Guide

Get started with Fanza in 5 minutes. This guide covers the essentials to begin planning smarter events.

Step 1: Account Setup (1 minute)

After logging in for the first time:

1. Go to Settings → Organization
2. Enter your basic information:
   • Organization Name - Your promotion company name
   • Primary Market - Your main city (e.g., “San Francisco”)
   • Time Zone - For accurate scheduling
3. Click Save

Why this matters: Fanza uses your market to detect event conflicts and suggest optimal dates.

Step 2: Set Your Planning Goals (2 minutes)

Define what success looks like for your upcoming quarter:

1. Navigate to Planning → Goals
2. Set simple targets:
   • Total Events - How many events this quarter? (e.g., 12)
   • Genre Mix - What genres do you want to focus on?
   • Venue Diversity - How many different venues to use?
3. Click Save Goals

These goals will appear on your dashboard to track progress.

Step 3: Import Existing Events (Optional, 2 minutes)

If you have events in other systems:

Option A: Quick CSV Import

1. Go to Data → Import
2. Download our simple CSV template
3. Fill in your events (Event Name, Date, Venue, Artist)
4. Upload the file
5. Click Import

Option B: Connect Ticketing Platform

1. Go to Settings → Integrations
2. Find your platform (DICE, RA, or Songkick)
3. Click Connect and authorize
4. Events will sync automatically

Note: Our system automatically deduplicates venues and artists, so don’t worry about exact naming.

Step 4: Create Your First Event

Let’s create a real event to see the platform in action:

1. Click + New Event (top right)

2. Enter the basics:

   • Event Name - Keep it clear and searchable
   • Date - Pick your target date
   • Venue - Start typing to search our database

3. Click Check Conflicts

   • See what else is happening that day
   • View similar genre events nearby
   • Get alternative date suggestions

4. Add your lineup:

   • Headliner - Search our artist database
   • Support - Add any supporting acts

5. Click Create Event

That’s it! Your event is created and tracked against your goals.

Understanding the Dashboard

Your dashboard shows:

┌─────────────────────────────────────┐
│  Upcoming Events                     │
│  ├── Next 7 days: 2 events          │
│  └── Next 30 days: 8 events         │
├─────────────────────────────────────┤
│  Q1 Goals Progress                   │
│  ├── Events: 8/12 (66%)             │
│  ├── Techno Events: 3/4 (75%)       │
│  └── Venue Diversity: 5/6 (83%)     │
├─────────────────────────────────────┤
│  Recent Conflicts Detected           │
│  └── 2 potential conflicts found     │
└─────────────────────────────────────┘

Key Features to Try

Conflict Detection

When creating events, always check conflicts to see:

• Other events on the same date
• Similar genre events that week
• Historical performance of that date

Bulk Operations

• Import multiple events at once via CSV
• Update multiple events simultaneously
• Export your calendar for reporting

Team Collaboration

1. Go to Team → Members
2. Click Invite Member
3. Set their role (Viewer, Editor, Admin)
4. They’ll receive an email invitation

Data Quality & Deduplication

Fanza automatically:

• Merges duplicate venues - Same venue, different spellings
• Identifies artist aliases - Links artist variations
• Normalizes event data - Consistent formatting across sources

You might see:

• “Gray Area” and “Gray Area SF” → Merged as one venue
• “DJ Shadow” and “Josh Davis” → Linked as same artist

Tips for Success

💡 Import First, Clean Later
Don’t worry about perfect data. Import what you have and let our system help deduplicate.

📊 Check Weekly
Review your planning dashboard weekly to stay on track with goals.

🔄 Sync Regularly
If connected to ticketing platforms, data syncs automatically every hour.

⚠️ Review Conflicts
Check the conflicts tab before confirming any event date.

Common Questions

Q: How does deduplication work?
A: We use conservative matching - only merging when we’re certain. We match venues by name + address, artists by name + genre + identifier.

Q: Can I edit imported events?
A: Yes, all imported events can be edited. Changes sync back on the next update cycle.

Q: What if a venue/artist isn’t found?
A: You can add them manually. They’ll be available for future events.

Q: How often does data sync?
A: Connected platforms sync hourly. Manual imports are instant.

Next Steps

Now that you’re set up:

1. Create more events - Build out your calendar
2. Refine your goals - Adjust targets as needed
3. Invite your team - Get everyone on board
4. Review metrics - Understand your performance

Need Help?

• 📧 Email: support@fanza.com
• 📖 Docs: Continue exploring this documentation
• 💬 Response Time: We typically respond within 24 hours

Ready to dive deeper? → Creating Events